WHOLESALE

Explore the best hand crafted products and the spirit of Vietnamese artisans

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Delivery

Express (DHL,TNT, UPS, EMS, Fed Ex) 

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WHOLESALE PROGRAM

OUR WHOLeSALE POLICIES
Thank you for your interest in our products. We are Vietnamese largest marketplace for Home Decor & Lifestyle products across categories which include Home Decor & Handicrafts products. We give you access to a hundred of products instantly most of which are suitable for wholesale.
The following outlines our wholesale policy and terms. Please read this carefully and if there is any question or concern, feel free to email us at tonkinhandicraft@gmail.com. We are in business because of happy customers and look forward to having you as one of them.
 
USE OUR CODES TO CHECK OUT FOR YOUR WHOLESALE ORDERS
We are offering the program as detailed as below:
– Get 10% off code 10FIRSTOFF for any first purchase
– Get 20% off code HAPPY20 for orders valued at 750$
– Get 25% off code HAPPY25 for orders valued at 1000$
– Get 30% off code HAPPY30 for orders valued at 1500$
For larger orders, please contact us at email: tonkinhandicraft@gmail.com or livechat to get support.
 
This program is designed for all small businesses and stockists, interior designers to save money, get the best products in the shortest time and delight your customers. Please apply these codes on checkout.

RETURNS/ EXCHANGE 

ALL WHOLESALE ORDERS ARE FINAL AND CANNOT BE RETURNED OR EXCHANGED.

SHIPPING

We ship all of items from our warehouse in Vietnam. All items are shipped DHL/ USPS/ UPS/ DHL ecommerces/ Singapore Post based on weight. Any overages will be refunded. All shipments are sent Monday through Friday, unless it’s a public holiday in which case, orders will be sent out before or after this day.

PAYMENT
Payment is required at the time of shipment. For your convenience, we can accept checks, MasterCard and Visa. Payment by check must be received and processed prior orders being shipped. No COD orders are accepted.

CANCELLATIONS & CHANGES

Since we are relatively quick to fulfill orders, we can only honor cancellations or changes within 24 first hours of order being received and before it has been shipped. 

RETURNS & REFUSED SHIPMENTS

Products can not be returned until you receive a confirmation on whether products can be returned or not from us. Please send email to tonkinhandicraft@gmail.com immediately within 24 hours of receiving the shipment if you wish to return them.

All of our products are carefully inspected, securely packed and sealed before leaving the shop. Damage in transit can happen and must be reported to the carrier immediately. All packages are automatically insured.

 
 

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